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19th Nov 2021, 2:41 pm | #1 |
Octode
Join Date: Sep 2020
Location: Thetford, Norfolk, UK.
Posts: 1,741
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Forum logon not remembered
Hi,
Hopefully someone can help. Recently a problem has developed that is annoying. For some reason, the Forum site does not remember that I have logged on. Everytime I post a reply I have to log in again before it posts. Likewise, clicking on the home corner to go back to the main listings page, I find it has logged me off again. I have tried clearing cookies etc to no avail. I am on Windows 10 using the latest version of Chrome. Any ideas? Thanks, Adrian. |
19th Nov 2021, 3:07 pm | #2 |
Moderator
Join Date: Jun 2003
Location: Oxford, UK
Posts: 27,936
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Re: Forum logon not remembered
Nothing has changed at the server end.
If you clear cookies, you will indeed need to log in again. Have you tried using a different browser? |
19th Nov 2021, 3:19 pm | #3 |
Octode
Join Date: Sep 2020
Location: Thetford, Norfolk, UK.
Posts: 1,741
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Re: Forum logon not remembered
Yes, same problem. Clearly a cookie problem on my computer, but for some reason it only affect the forum website!
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19th Nov 2021, 3:24 pm | #4 |
Moderator
Join Date: Jun 2003
Location: Oxford, UK
Posts: 27,936
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Re: Forum logon not remembered
I don't think there's anything I can suggest to help. We do get people reporting similar issues occasionally, but none of the mods have ever been able to reproduce it, so it must be a local configuration thing.
The forum runs on a fairly standard old vBulletin platform which hasn't been modified for years. |
19th Nov 2021, 3:29 pm | #5 |
Dekatron
Join Date: Apr 2012
Location: Worksop, Nottinghamshire, UK.
Posts: 5,553
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Re: Forum logon not remembered
What about the "remember me" button in the log on box?
It normally logs me in again each time. |
19th Nov 2021, 4:16 pm | #6 |
Octode
Join Date: Sep 2020
Location: Thetford, Norfolk, UK.
Posts: 1,741
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Re: Forum logon not remembered
Tried that. I think it is some quirk of our company firewall, as I am accessing at work. Never used to do it though so maybe some security update.
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19th Nov 2021, 4:48 pm | #7 |
Octode
Join Date: Sep 2020
Location: Thetford, Norfolk, UK.
Posts: 1,741
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Re: Forum logon not remembered
Raised it with IT. Opps - might get the sack.
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19th Nov 2021, 4:57 pm | #8 |
Moderator
Join Date: Jun 2003
Location: Oxford, UK
Posts: 27,936
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Re: Forum logon not remembered
I haven't looked at the code, but I think it just dumps a cookie in your cache containing your username and hashed password. If you have corporate policies preventing cookies being saved, then that would explain what you're seeing. I don't know how this would work, as I haven't had contact with big Windows shops for a long time now.
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19th Nov 2021, 6:41 pm | #9 |
Octode
Join Date: Sep 2020
Location: Thetford, Norfolk, UK.
Posts: 1,741
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Re: Forum logon not remembered
Yes, many sites still use cookies for username/password etc. What's unusual is it is only the forum site that is showing this problem.
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19th Nov 2021, 8:08 pm | #10 |
Octode
Join Date: Sep 2020
Location: Thetford, Norfolk, UK.
Posts: 1,741
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Re: Forum logon not remembered
Wow! IT appear to have fixed the issue. They say they have corrected it, and indeed I have not been logged out of the forum in the last hour. Fingers crossed.
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19th Nov 2021, 9:26 pm | #11 |
Moderator
Join Date: Jun 2003
Location: Oxford, UK
Posts: 27,936
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Re: Forum logon not remembered
It would be helpful to have an explanation if they're prepared to be forthcoming.
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19th Nov 2021, 10:09 pm | #12 |
Nonode
Join Date: Jan 2016
Location: Stafford, Staffs. UK.
Posts: 2,532
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Re: Forum logon not remembered
I have a couple of forums that do this to me on the odd ocassion, but don't have it here.
Computer, Pah! |
19th Nov 2021, 10:53 pm | #13 |
Octode
Join Date: Sep 2020
Location: Thetford, Norfolk, UK.
Posts: 1,741
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Re: Forum logon not remembered
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19th Nov 2021, 10:53 pm | #14 |
Octode
Join Date: Sep 2020
Location: Thetford, Norfolk, UK.
Posts: 1,741
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Re: Forum logon not remembered
Oh, and still logged in.
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19th Nov 2021, 11:46 pm | #15 |
Moderator
Join Date: Jun 2003
Location: Oxford, UK
Posts: 27,936
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Re: Forum logon not remembered
Proxy servers are normally used to accelerate access to frequently accessed sites and reduce WAN access charges. I can't think how that would impact on the forum's behaviour, but maybe it's caching cookies and not refreshing the cache frequently enough.
Proxy servers are also sometimes used to restrict access to NSFW sites and other sites unacceptable in a work environment, such as Facebook. The Great Firewall of China is basically just a big proxy server. |
7th Feb 2022, 6:23 pm | #16 | |
Heptode
Join Date: Mar 2017
Location: Cedar Grove, Wisconsin, USA.
Posts: 823
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Re: Forum logon not remembered
Quote:
I finally figured out my writing and I was able to log on. Dave, USradcoll1 |
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