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Vintage Telephony and Telecomms Vintage Telephones, Telephony and Telecomms Equipment |
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31st Aug 2021, 6:25 pm | #1 |
Rest in Peace
Join Date: Mar 2011
Location: Basildon, Essex, UK.
Posts: 4,100
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Busy & unavailable Tone
I hope this post is acceptable, it is to do with mobile phone networks.
I have recently discovered that following asking for voice mail to be deactivated from my mobile phone, that incoming callers who call me are getting a unobtainable tone causing the caller on a landline phone to receive a "number not recognised" message. This happens when the mobile phone is engaged and also when switched off and I assume also when the mobile is "out of range" If my mobile phone is not engaged then it rings normally when called. My mobile provider, "Plusnet" seems to think this is normal operation. Has anybody else come across this problem with their mobile provider. Thanks Mike |
31st Aug 2021, 7:47 pm | #2 |
Triode
Join Date: May 2014
Location: Worcestershire, UK.
Posts: 37
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Re: Busy & unavailable Tone
Definitely not normal.
When I bought my last mobile a couple of years ago, it was a few weeks before I got round to enabling voicemail. In that interim period, callers would get 'engaged' if I was on a call, and a message along the lines of "currently not available, please try later" if switched off or out of range. This was with EE, the carrier that Plusnet piggy-back onto. |
31st Aug 2021, 7:53 pm | #3 | |
Rest in Peace
Join Date: Mar 2011
Location: Basildon, Essex, UK.
Posts: 4,100
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Re: Busy & unavailable Tone
Quote:
I just wondered if things were changed recently. thanks Mike Last edited by crackle; 31st Aug 2021 at 7:59 pm. |
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31st Aug 2021, 9:08 pm | #4 |
Heptode
Join Date: Jan 2009
Location: West Lothian, UK.
Posts: 760
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Re: Busy & unavailable Tone
I put two mobiles (with no answer service) into "airplane" mode and called them from a BT landline.
O2 mobile - female voice "it has not been possible to connect your call" 3 mobile - female "sorry you can't leave amessage" followed by portion of an auto male voice with something like "press 2 to leave for somebody else" Not easy to try with engaged as not enough hands...
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George |