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Old 14th Aug 2022, 6:23 pm   #1
Norman Raeburn
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Default Problems when using forum

Hi Folks, Not sure where to put this, moderators please feel free to move it.
I have an intermittent problem using the forum, I don’t have this problem with any other sites. I am using an ipad with the latest software version 15.5. The problem I have is when replying to a post or a private message when I hit send it asks me to sign in. I am already signed in, when I sign in again the message I have just typed has disappeared. This is frustrating as I then type the message again, hit send and get the same message to sign in. I can get around this by restarting my ipad but wondered if there were any suggestions I can try.
Sorry for the long winded message. Norman
Forgot to mention when using my workshop PC windows 10 I never have this problem.
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Old 14th Aug 2022, 6:33 pm   #2
Station X
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Default Re: Problems when using forum

Try ticking the "Remember Me" box when you log in.
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Old 14th Aug 2022, 6:42 pm   #3
Uncle Bulgaria
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Default Re: Problems when using forum

As a matter of course I copy messages before hitting send, especially if they contain laboriously transcribed meter readings. It occasionally happens with any browser that you get kicked back to the previous page for any number of technical reasons, so it's handy to be able to paste the message instead of giving up. I know it's a workaround, but I don't know why you're having your specific issue.

One other thing to try is to open the forum homepage in a new tab, leaving the one with your message and not-signed-in error in the previous tab. Sign in on the new tab, then try sending your message in the previous one. As far as the browser is concerned, you'll then be logged in and may not lose your message.
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Old 14th Aug 2022, 7:35 pm   #4
Norman Raeburn
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Default Re: Problems when using forum

Thanks for the suggestions, I have tried ticking the remember me box but that doesnít help. I will try the other suggestion.
Itís frustrating when I have replied to someone in detail then it gets lost. Next message is shorter, I lose it again then we are on a one line reply which doesnít really say what Iíd like. Itís very intermittent and very frustrating. Thanks again, Norman
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Old 14th Aug 2022, 7:42 pm   #5
Uncle Bulgaria
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Default Re: Problems when using forum

The 'remember me' box won't work if you have got your browser security settings set up so that cookies aren't retained for logins.
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Old 16th Aug 2022, 6:08 am   #6
Electronpusher0
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Default Re: Problems when using forum

Quote:
Originally Posted by Uncle Bulgaria View Post
As a matter of course I copy messages before hitting send, especially if they contain laboriously transcribed meter readings.
Unless I am just making a quick post of a couple of lines I always compose my posts in Microsoft Word first and then copy and paste.
Apart from the advantages regarding losing the post it's handy to be able to compose the text and spell check it.

Peter
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Old 18th Aug 2022, 11:19 pm   #7
Paul Stenning
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Default Re: Problems when using forum

Even if I’m just typing here, unless it’s just a quick couple of lines, like this, I always press Ctrl+A (select all) then Ctrl+C (copy), before submitting. It’s literally a couple of seconds which saves a lot of frustration on the rare occasion something goes wrong.

I do the same with other online forms such as “contact us” forms on websites too.
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Old 19th Aug 2022, 7:55 am   #8
Norman Raeburn
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Default Re: Problems when using forum

As said previously I am using an ipad, no ctrl anything unless I just donít see it.
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Old 19th Aug 2022, 8:48 am   #9
Paul Stenning
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Default Re: Problems when using forum

If you tap twice in the same place in the text box (but not so fast that it is a double-tap) you get a pop-up menu which includes “Select all”. Tap that option and you get a second pop-up menu which includes “Copy”. Tap that option, then post the message.

If the posting fails you can do the same two taps in an empty text box and choose “Paste”.

I have included screenshots from my iPhone.

You could also use a word processor app (such as Google Docs) or the included Pages app or Notes app on your iPad to write the post then copy and paste from that to the forum in the same way.
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Last edited by Paul Stenning; 19th Aug 2022 at 8:54 am. Reason: Added screenshots and tweaked text.
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Old 19th Aug 2022, 10:57 am   #10
Norman Raeburn
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Default Re: Problems when using forum

Thanks Paul, I will give that a try. I really don't understand computers, my sons always think it's funny that after 50 years in the trade I can't do computers. It's more that I don't want to learn rather than I can't. All the best, Norman
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