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Old 21st Jun 2020, 12:48 pm   #38
Junk Box Nick
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Join Date: Jun 2011
Location: West Midlands, UK.
Posts: 1,571
Default Re: Current State of UK -> USA/Canada post?

I've recently received an item from the US - took about three weeks.

Had a problem a couple of years ago. The company (not the same as above) is normally very good and packages usually arrive in a few days - obviously air freight. When after waiting a couple of weeks I enquired of customer service they tracked the package as far as Customs at Stanstead. "No problem, we'll send you another one." This duly arrived in usual time. Then, about a fortnight later the original packet arrived. The item was worth about £80. I got back in touch asking what to do. "No problem - keep it or donate it on to someone who might find it useful."
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