UK Vintage Radio Repair and Restoration Discussion Forum - View Single Post

Vectamart · 8th Jul 2007, 8:48 am

Getting back to Michael Maurice's story (educating the customer), on a more serious note, it was always very frustrating when rental customers would call you out for non existent faults - i.e symptomd caused by user error. Furthermore, whenever it happened, it was usually some old dear living miles away out in the sticks.

We regularly used to go to a Mr. King near Cirencester who rented a Philips 210 series monochrome set from us.

Every time he called us out, it was because the set was off tune. He insisted "I NEVER fiddle, Mr. Cook" Yet, somehow, about once every 3 months, all the tuning buttons would be screwed right up against the stop.

Another one was old Mrs. Cox who rented a Marconiphone 4808 (24" BRC 1500) who regularly complained of no picture - always because she had turned the brightness right down.

8th Jul 2007, 8:48 am	#20
Vectamart Pentode Join Date: Feb 2007 Location: Ventnor, Isle of Wight, UK. Posts: 141	Re: Humour in the TV trade. Getting back to Michael Maurice's story (educating the customer), on a more serious note, it was always very frustrating when rental customers would call you out for non existent faults - i.e symptomd caused by user error. Furthermore, whenever it happened, it was usually some old dear living miles away out in the sticks. We regularly used to go to a Mr. King near Cirencester who rented a Philips 210 series monochrome set from us. Every time he called us out, it was because the set was off tune. He insisted "I NEVER fiddle, Mr. Cook" Yet, somehow, about once every 3 months, all the tuning buttons would be screwed right up against the stop. Another one was old Mrs. Cox who rented a Marconiphone 4808 (24" BRC 1500) who regularly complained of no picture - always because she had turned the brightness right down.