[bionicmerlin]

In a case like this 9 out of 10 times it’s the timer (time switch) not set to manual.
When I used to repair cookers many years ago . The number of phone calls I got with this problem. If it was a existing customer and sometimes new I would allways tell them what to try first.
I could of made a fortune if I didn’t tell them and just went out on a repair. I think in the long run it paid off in customer loyalty. Andy